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3 Feb 2012
Greater Transparency is Needed in UK Credit Card Terms and Conditions ... - MarketWatch (press release)

2 Feb 2012
UK consumers pay billions in fund dealing costs - Reuters UK

1 Feb 2012
UK Mortgage Approvals Increase Less Than Forecast, BOE Says - BusinessWeek

31 Jan 2012
Record drop in UK consumer credit, money supply - Reuters

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Water Firms Vow To Cut Customer Complaint Rate

Kent OnlineWater firms vow to cut customer complaint rates. Stoke & Staffordshire"We are very disappointed with any increase in customer complaint rate and we already have an action plan in place to improve on this performance. ...Mixed results in water company complaints figuresGet SurreyWater company complaints fallguardian.co.ukWater complaints in England and Wales drop by 15%Gov MonitorKent Online -Express & Echoall 20 news articles »...more info>>>

Discovered on 17/09/2009
Discovered @ news.google.com

Consumer revenge: Ofcom cutting out dodgy contracts - Recombu

RecombuConsumer revenge: Ofcom cutting out dodgy contractsRecombuThe move comes after a voluntary code of conduct for the industry failed to reduce customer complaint numbers. Various deals will now fall under the Ofcom ...and more »...more info>>>

Discovered on 17/09/2009
Discovered @ news.google.com

The Airlines' Customer-Complaint Lines: No Answer - TIME

The Airlines' Customer-Complaint Lines: No AnswerTIMEAmerican Airlines stopped taking customer complaints by phone several years ago, according to a spokesperson; putting the customer complaint in writing, he insisted, ...and more »...more info>>>

Discovered on 17/09/2009
Discovered @ news.google.com

Complaints data reveals insurers do it better - Professional Broking

Channel 4 NewsComplaints data reveals insurers do it betterProfessional BrokingThe Financial Ombudsman Service has revealed that banks have consistently fallen short in their handling of a customer complaint in comparison to general ...Lloyds tops most complained about banksThis is MoneyJeff Salway: Naming and shaming may help keep the customer satisfiedScotsmanThe shame of our High Street banks: Ombudsman upholds record ...Daily MailIntroducer Today -Debt Free.org.uk (blog) -Telegraph.co.ukall 90 news articles »...more info>>>

Discovered on 17/09/2009
Discovered @ news.google.com



 

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